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Privacy Policy

Shaheen Travel (“we,” “our,” or “us”) values the privacy of our users and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.shaheentravel.in] and use our services.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal data. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our travel-related services.

A. Personal Information

When you use our website or book a tour with us, we may collect the following personal data:

  • Full Name

  • Email Address

  • Phone Number

  • Postal Address

  • Passport Details (for international tours)

  • Travel Preferences and History

  • Payment Information (via secure third-party gateways)

B. Non-Personal Information

We also collect certain non-personal data automatically through cookies and analytics tools, including:

  • IP Address

  • Browser Type

  • Operating System

  • Referring URLs

  • Website activity logs

  • Device Information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your bookings

  • To personalize your travel experience

  • To send booking confirmations, travel itineraries, and important updates

  • To respond to your inquiries and customer support requests

  • To improve our website, services, and customer satisfaction

  • To send newsletters, promotional offers, and marketing content (only with your consent)

  • To comply with legal obligations

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

A. With Travel Partners

We may share necessary personal details with airlines, hotels, transportation providers, visa agencies, and local tour operators solely for fulfilling your bookings.

B. Service Providers

We may use third-party service providers for payment processing, email communication, and website analytics. These providers are bound by confidentiality agreements and are only permitted to use your data as necessary to perform their services.

C. Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our legal rights or defend against legal claims.

4. Cookies and Tracking Technologies

Shaheen Travel uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences

  • Understand user behavior

  • Track website performance through analytics

You can control cookie settings through your browser, but disabling cookies may affect site functionality.

5. Data Storage and Security

We take strong security measures to protect your personal data. This includes:

  • Secure Socket Layer (SSL) encryption

  • Regular server security updates

  • Restricted access to personal data

  • Use of secure payment gateways

Despite these efforts, no data transmission or storage system is 100% secure. We cannot guarantee absolute security but strive to use the best industry practices.

6. International Data Transfers

As a global travel service provider, some of your information may be transferred to and processed in countries outside your home country. By using our services, you consent to this transfer, provided appropriate safeguards are in place.

7. Your Rights and Choices

You have certain rights regarding your personal information:

A. Access and Update

You may request access to the data we hold about you and update it if incorrect.

B. Data Portability

You can request a copy of your data in a machine-readable format.

C. Right to Erasure

You may request that we delete your personal data, subject to legal obligations.

D. Opt-Out

You can opt out of receiving promotional emails by clicking the “unsubscribe” link or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before submitting any information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child has submitted data to us, we will delete it promptly.

10. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, the data will be securely deleted or anonymized.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will revise the “Effective Date” at the top of this page. Continued use of our services after changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, you may contact us at:

Shaheen Travel
A-23, C Block, Sector 2, Noida, Uttar Pradesh 201301
Email: [info@shaheentravel.in]
Phone: [+91-9354509517]

Note: This Privacy Policy is designed in compliance with applicable data protection laws, including the IT Act, 2000 (India), GDPR (if applicable), and other privacy laws.